Upon successful payment, you will be given access to Senang Portal. This portal enables you to download your insurance policy, make claims and manage claims as well.
This insurance policy only covers accidental damage that is not covered under your laptop warranty
Your limit of claim is limited to the total insured value
Yes, you would need to show details of supporting invoices to show proof of ownership.If the laptop is purchased by your company name, the company need to provide the supporting invoice for it and the insurance policy must be under the company name
No it is not. You are not required to return the device back to the insurance company in the event of total loss.
No. WFH Insure only covers for Aesthetic Damages, Total Loss and Accidental Damage. To claim for internal damage, it must have external damage
According to the device value that was purchased.
No. Customer is required to purchase a new insurance policy with the new device serial number.
Insurance is in effect upon successful payment to Senang
It would be a customized quotation and you would need to e-mail or whatsapp us at +601111809931.
No. It does not affect the existing warranty as IFull only repairs the aesthetic damages not device internal damages.
All repairs must go through ifull. In the case of IFull being unavailable, customer may go through a third party repair service.
Customers may submit their claims after 14 working days from the date of purchase.
WFH Insure is for accidental damage on the outside. If for internal damage, it’s not claimable
This product is called All Risk Insurance. For individual buyers, they will be issued with a Personal All Risk Insurance. For corporate buyers, they will be issued with an Equipment All Risk Insurance.
Claim payment is determined by the repair quotation. This quotation has to be provided by IFULL or recognized third party repairer. Insurance payment is then calculated based on depreciation factor. The usual depreciation rate
1st Year: 10%
2nd Year: 20%
3rd Year: 25%
4th Year: 30%
Yes, you can renew the insurance the following year. You will receive a renewal notice with new sum insured amount
The underwriter is Zurich General Insurance Company Berhad and are serviced by Agency Number: D15635-000(SenangNvs Sdn.Bhd)
Excess is the first amount payable in the event of any claim.
Plan A: This insurance excess for your plan is RM50.00. In event of any claim, the first RM50.00 will be deducted from your final claim settlement for each and every item
Plan B: This insurance excess for your plan is RM100.00. In event of any claim, the first RM100.00 will be deducted from your final claim settlement for each and every item
Plan C: This insurance excess for your plan is RM150.00. In event of any claim, the first RM150.00 will be deducted from your final claim settlement for each and every item
Plan D: This insurance excess for your plan is RM200.00. In event of any claim, the first RM150.00 will be deducted from your final claim settlement for each and every item